About Quality Care Services
About Quality Care Services
Who are we & how can we assist with your elderly care needs
Quality Care Services provides quality home care services to people living across Northern Ireland. Our focus is on allowing our clients to continue living independently in the familiar surroundings of their own homes.
Over the years, Quality Care Services has provided quality care and support to thousands of elderly people living across N Ireland. With a varied client-base, our services are either commissioned through local authorities or purchased directly by our clients or their families.
Our key aims are to improve the lives of clients wherever possible and provide reassurance to their friends and family that their loved ones are in good, safe hands. Treating each client with the dignity, respect and compassion they deserve, QCS always strives for excellence in exceeding stipulated regulatory standards.
Mission statement
Our mission is to provide flexible, community-based care support of the highest standard, that promotes independence, dignity and choice.
Our values
In delivering our services, we aim always to give effect to the following values:
- We care about, respect and protect our service users
- We speak up for our service users and our sector
- We listen to our service users
- We strive for the best outcomes for our service users
- We strive to continuously improve our services
- We are accountable and take responsibility for seeing things through
- We build trust
- We build our reputation as a sector leader that goes further than its competitors
UKHCA
As a member of the United Kingdom Home Care Association (UKHCA), we also adhere to the UKHCA Code of Practice, which you can see here.
We are very proud of our committed workforce. Every day, hundreds of Quality Care staff are out into their local communities making a real difference to the lives of vulnerable older and disabled people. If you think you would find supporting people as a care assistant to be independent, you could join our growing team of dedicated carers.
Teams in our local branches are similarly dedicated to providing care services of the highest quality. Each local office is overseen by a RQIA Registered Manager who is responsible for a team of care coordinators and field-based assessors. Depending on the size of the operation, local teams may also comprise recruiters and admin support staff.
Our local sites are supported by an experienced and highly competent regional management team which offers daily support to local branches, ensuring that our services remain of a consistently high standard.